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Tag Archives: oneworld
Dear alliances, please don’t mislead your customers!
Oneworld, Star Alliance, SkyTeam – all three global alliances claim that serving customers better is their raison d’être. Passengers of now merged BA – Iberia, but also their North American Oneworld stepbrother American Airlines, are currently bombarded with marketing messages, … Continue reading →
Posted in Best practice, Stories
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Tagged Amadeus, american airlines, british airways, frequent flyer, global alliances, iberia, oneworld, premium, rainer uphoff, Sabre, systems
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