Monthly Archives: January 2012

Everything else is an option – the Spirit barebone experience

Posted on January 28, 2012 by Rainer Uphoff

Interview with Spirit Airline’s EVP Barry Biffle about how a low cost airline can offer the ultimate customer experience: being safe, reliable and cheap Continue reading →

Posted in Best practice, Stories, Tools, Uncategorized | Tagged , , , , , , , | 2 Comments